She's the Veteran's Merchandise Store is a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind.
However, in case of a damaged product or a manufacturing error, we offer a free replacement or a refund if you contact us within 20 days of product delivery. Return questions should be sent to: Brooke@shestheveteran.org
Note that if the order shipping details were incorrect, or if the customer ordered the wrong size or color, we will not be held responsible and will not offer replacements or refunds. You are responsible for entering the correct info for your order. Thank you for understanding as we are a non-profit trying to support our women veterans, not a large company that can sustain losses.